Comprehensive legal services in the field of GDPR – personal data security for your company

In the age of digitalization and the dynamic development of e-commerce and online services, personal data protection has become a key element of legally operating a business. GDPR (General Data Protection Regulation) imposes a number of obligations on companies that process customer, employee, and contractor data. Failure to meet these requirements can result in significant financial penalties and a loss of customer trust.

Implementing appropriate procedures and aligning operations with legal regulations not only minimizes risk but also enhances a company's credibility in the market. We offer comprehensive support in personal data protection, helping businesses effectively implement and maintain GDPR compliance.

Data Protection Officer (DPO)

As part of our offering, we offer outsourced Data Protection Officer (DPO) services. We provide comprehensive support, including the development and updating of GDPR documentation, ongoing legal advice, ongoing oversight of data processing compliance, representation before the Personal Data Protection Office, and support in responding to data security incidents. Thanks to our extensive experience working with companies across various sectors, we effectively and professionally fulfill DPO responsibilities, tailoring our activities to the specific needs of each client's business.

    Customized GDPR documentation

    Every company must have properly prepared documentation that clearly defines the principles of personal data processing and protection. Adapting data protection to the nature of the business is crucial, which is why we offer documentation preparation, including:

    • register of processing activities – describes data processing processes in the company
    • personal data protection policy – ​​a set of rules defining how data is collected, stored and processed within an organization,
    • security procedures – documents specifying the obligations of employees and data controllers in ensuring compliance with regulations,
    • data processing agreements – adapted to the specific nature of cooperation with third parties, e.g. providers of IT services, CRM systems, hosting or subcontractors,
    • information clauses and consents to data processing – documents that allow for compliance with the GDPR requirements; in accordance with the principle of transparency, the user must know how their data is processed and have the opportunity to consciously express consent
    • risk analysis – aims to ensure that all risks related to the processing of personal data have been identified and properly assessed.

    Our services include the development of new documents, GDPR audits, and updating existing documentation to meet the latest legal requirements.

    Adaptation of procedures to GDPR requirements

    Personal data protection isn't just about documentation – it's equally important to align your company's internal procedures with applicable regulations. As part of our services, we help with:

    • updating procedures for collecting and storing data,
    • adapting contractual clauses to applicable regulations,
    • implementing the principles of personal data processing in the recruitment and employment process,
    • developing mechanisms for exercising customer rights, such as the right to delete data ("the right to be forgotten"), the right to access information or the right to data portability,
    • Data Protection Impact Assessment (DPIA) if the company carries out processes that may involve an increased risk to user privacy.

    Audits and consulting in the field of personal data protection

    Regularly monitoring data processing practices is a key element of ensuring compliance with GDPR regulations. We conduct detailed audits of data processing processes, which allows us to assess the level of protection and identify potential irregularities.

    The scope of the audit includes:

    • analysis of data flow in the company,
    • checking the compliance of the procedures used with the provisions of the GDPR,
    • assessment of the IT security measures used,
    • verification of compliance with data entrustment agreements,
    • analysis of customer service and employee recruitment practices,
    • identification of potential threats and recommendation of corrective actions.

    We also advise on current issues related to personal data protection, including crisis situations involving information security breaches. Where necessary, we represent clients in contacts with supervisory authorities, such as the Personal Data Protection Office (UODO).

    GDPR training and awareness raising

    One of the most important elements of effective personal data protection management is team education. Even the best documentation is insufficient if employees are unaware of the principles they should follow on a daily basis.

    We organize training for employees and management staff that helps:

    • understand the basic principles of personal data processing,
    • avoid mistakes that lead to violations of regulations,
    • apply appropriate procedures in contacts with clients and contractors,
    • properly handle reports concerning the rights of persons whose data are processed,
    • respond to data breach incidents.

    GDPR and online stores and e-commerce

    E-commerce companies must pay special attention to adapting their businesses to GDPR requirements. Online stores process vast amounts of personal data, including names, surnames, email addresses, phone numbers, delivery addresses, and often payment information. Their activities are closely monitored by the Office for Personal Data Protection.

    The most important aspects of GDPR for online stores:

    • clear and readable privacy policies,
    • implementation of a data processing consent mechanism,
    • appropriate security of servers and databases,
    • procedures for exercising consumer rights (right to delete data, access to information),
    • audit of marketing and remarketing systems for compliance with regulations,
    • verification of data processing compliance in cooperation with payment and logistics service providers.

    Verification of data processing compliance in collaboration with payment and logistics service providers. This support helps avoid these risks and ensures full compliance with personal data protection standards.

    Who does the GDPR apply to?

    The GDPR applies when a company processes personal data and is based in the European Union, regardless of the actual location of the processing. It also applies when the business is conducted outside the EU but involves collecting personal data of EU citizens, for example by offering them services or monitoring their online activities. Companies outside the EU that process data of EU citizens must designate a representative in the EU.

    What is personal data?

    Personal data is information that allows for the identification of a specific individual. This means that personal data is information that, when linked, allows for the identification of a specific individual, such as name and surname, PESEL number, address, ID card number, IP address, or online identifier.

    Sensitive personal data

    The GDPR distinguishes special categories of personal data, more broadly known as sensitive personal data. This is information that relates to the private life of a specific individual. Sensitive data includes:

    • information regarding racial or ethnic origin,
    • information regarding political views,
    • information regarding religious or ideological beliefs,
    • information on trade union membership,
    • genetic data,
    • biometric data,
    • data concerning health,
    • information concerning sexuality or sexual orientation.

    Who processes personal data?

    In the data processing process, a distinction is made between the data controller, who decides on the purposes and methods of processing, and the data processor, who processes the data on behalf of the controller.

    Who is the DPO? Who must appoint the DPO?

    A DPO is a Data Protection Officer. The obligation to appoint a DPO arises when a company regularly monitors individuals, processes data on a large scale, or handles sensitive data. The DPO may be a company employee or an external specialist responsible for GDPR compliance.

    Transfer of personal data outside the EU

    Data can be transferred outside the EU if the destination country ensures an adequate level of protection, the company has implemented appropriate safeguards, e.g. contracts containing clauses compliant with the GDPR, or the data subject has given consent.

    Consent to the processing of personal data

    Consent must be voluntary, specific, unambiguous, and preceded by a clear explanation of the processing purpose so that the person granting it can understand what they are consenting to. The person has the right to withdraw consent at any time.

    What are the rights of a person who has consented to the processing of personal data?

    A person who has consented to the processing of his or her personal data has the right to:

    • request access to your personal data,
    • request the rectification of your personal data,
    • object to the processing of personal data,
    • request the deletion of your personal data,
    • request to limit the processing of personal data,
    • requests to transfer personal data,
    • obtain information on automated decision-making, including profiling, and on the safeguards applied in connection with the transfer of such data outside the EU,
    • obtaining information about the purposes of processing, the categories of personal data processed, and the recipients or categories of recipients of such data,
    • obtain information about your rights under the GDPR, about the right to lodge a complaint with the Personal Data Protection Office, about the planned period of data storage or about the criteria for determining this period, and about the source of the data,
    • obtain a copy of your personal data.

    Experience and effectiveness

    Our services include comprehensive GDPR support—from developing and implementing data protection policies, through audits and training, to legal advice and representation before supervisory authorities. Thanks to our experience working with companies across various sectors, we can tailor solutions to the specific needs of our clients, ensuring a practical and effective approach to personal data protection.

    By operating in compliance with regulations, companies not only avoid legal risks but also build trust with their customers and business partners. We offer solutions that help achieve these goals by ensuring comprehensive protection and compliance with applicable regulations.

    Provide your company with professional GDPR support – contact us to find out how we can help you adapt your business to personal data protection requirements.

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